Issue: Xfinity Router Only Power Light On

Xfinity router only power light on

The Problematic Scenario:

  • There is a problem with your Xfinity modem/router. It has randomly gone offline, and only the power light on the device is in the ON condition. You have tried the basic troubleshooting techniques like resetting the device, unplugging, and then plugging it back in. You can see that the US/DS light flickers for a few seconds, and then it also turns off and it seems the error Xfinity router only power light on.
  • The service light was ON for a second, and then, that too turned off.
  • Now, all that you have got is the power light on your Xfinity device and it is in the ON condition.
  • Also, you lost your internet connection for a few hours.
  • And the most perplexing thing is that you have been facing the same situation for hours together.

So, why does this condition occur and how can you resolve the issue?

Causes for only the power light being ON:

  • Your modem/router might be fine, but there is some kind of power glitch. The power light being the only one ON can be caused by an intermittently failing power supply.
  • Any recent updates might also be the reason behind the issue.
  • A loose cable might be causing the entire problem like Xfinity router only power light on.

The Solution to the Problematic Scenario:

  • If the power light is the only one in the ON condition, check whether it is solid or flashing. It should always be either solid or turned off and it shows Xfinity router only power light on. (The power light will only flash if something is wrong).
  • If you find that a loose cable is causing all the chaos, then unplug and re-plug all your cables, except the power cable. However, if you have done this already, then ignore this step.
  • Try using a UPS (Uninterruptable Power Supply) to power your Xfinity device.
  • You can always ask for a replacement modem/router to solve the problem.
  • It would be helpful if you had a spare Xfinity modem/router. It will be useful in case the original one is faulty.
  • If none of the steps work in favor of solving the issue, perform a hard-reset on your router by pressing and holding the reset button for about 30 seconds. This could most probably solve the issue and get your router back to normal working condition. But you have to reconfigure your router settings.

We have now seen a problematic scenario in which only the power light on your Xfinity modem/router is ON. We have also seen some troubleshooting tips to resolve the issue Xfinity router only power light on.