How To Fix Netgear Wireless Router Internet Connection Problem?

netgear wireless router internet connection problem

In most of the routers, Internet connection failure is a common problem. Troubleshooting the Netgear Wireless Router Internet connection problem is very simple. Is your Netgear router losing its Internet connection frequently?

Then follow the below-mentioned troubleshooting steps.

  • The first and foremost step before attempting to troubleshoot your Netgear router is to restart it.
  • Next, turn off the wireless function on your computer and connect it directly to the router using a standard Ethernet cable.
  • If your computer has been turned on, turn it off first.
  • Again, turn on the computer and check if you are connected to the Internet.
  • Besides, you can connect your computer directly to your Internet modem to check if you could access the Internet. If you are not able to access the Internet when connected directly to the modem, then the issue might be with your ISP.
  • If the problem persists, power cycle your network devices in the correct sequence.
  • Check whether your router's firmware is outdated. If necessary, update it manually.
  • To update the firmware, connect the router and the computer using a standard Ethernet cable.
  • On your computer, open the default browser and navigate to the official Netgear site.
  • Enter your router's model number in the search panel and click the Downloads tab.
  • Locate the latest firmware version and click the Download button.
  • Once downloaded, open the Downloads folder and unzip the downloaded file.
  • Next, open the default browser again and enter the router's IP address in the URL field.
  • It will direct you to the Netgear router's login portal.
  • Enter the login credentials to access the router's settings page.
  • Click the Advanced tab and select Administration.
  • Click on Firmware Update and select Browse to choose your firmware file.
  • Once selected, click the Upload button and wait for the update to complete.
  • Do not turn off your router while updating the firmware.
  • Once the update is completed, your router will be restarted automatically.
  • If the Netgear Wireless Router Internet connection problem remains unsolved even after updating the router's firmware, reset your router to factory defaults.