Netgear Router AC1750 Packet Loss
If you encounter the packet loss issue, perform the basic troubleshooting instructions given below.
- Generally, the packet loss issue occurs when one or more packets in the network fail to reach the correct destination. Based on your network interface, the causes for this issue may vary.
- As soon as you encounter this issue, check your internet connection status.
- If it is poor or not stable, then contact your ISP to resolve this issue.
- If you encounter this issue while accessing a particular site, then try to access it later.
- Make sure that your router’s firmware is up-to-date.
- Try to power cycle your router as mentioned below.
- a. Turn off your router and wait for 30 seconds.
- b. Turn on the router.
- Now, access the internet and check if the packet loss issue is resolved.
- If not, factory reset your NETGEAR router.
- Locate the Reset button on your router and hold for 7 seconds.
- If the reset process also doesn’t resolve the packet loss issue, then change the IP address of your router to 10.0.0.1.
- Contact your ISP for the IP information.
- After gathering the IP information, follow the below instructions to change the router’s IP address.
- a. Go to your NETGEAR router’s basic home screen.
- b. Click Advanced > Setup > LAN setup.
- c. Navigate to the IP Address field and enter the new IP address.
- d. Make sure to enter the IP Subnet Mask correctly.
- e. Click the Apply button.
- Now, try to access your router’s network using the new IP address.
Check if the NETGEAR AC1750 packet loss issue is resolved. If not, contact our technical experts.